A part of who we are changes when our surroundings shift. Deep down we hold true to certain beliefs, and those regulate our general worldview. In the multitude of everyday situations however, we are what our surroundings make us.
Saying What You Mean: Negotiations Stay on Track When Tone Aligns with Words
Talkin’ Ain’t Thinkin’: Negotiations Excel When We Separate Speech from Thought
What You Wish You Knew Earlier, Part 1: Getting to Yes
Some references are worth every minute of your time and more. Getting to Yes: Negotiating Agreement Without Giving In (3rd ed., 2011) by law professor Roger Fisher, anthropologist William Ury, and negotiation consultant Bruce Patton is a bookend reference in that category. This book provides a route to avoid the dead ends of winning everything or, worse, giving up.